Customer data and the sony disaster April 26, 2011 cliffski Given that amazons hosting systems recently fell apart (who really knows why), and now we hear that sonys playstation network has leaked customer details, possibly including credit card information, to hackers I think it’s time to clarify something that I’m very pleased is the case. When you buy a game from me, I don’t see your payment details. I never handle the payment, and I have no database with your payment information on it. Nor do I want one. It’s all handled by a third party, either BMTMicro or Fastspring. Both of them are US companies. Positech can’t be hacked and broken into and put your payment details at risk, because I never even see them. A dedicated company that takes this stuff very seriously handles it. But better than that, we don’t rely on one-click ordering or customer purchase accounts. Nobody can steal your positech account and take away your games. Nobody can prevent you from getting at your games, launching them or running them. I bet there are a ton of people who are absolutely furious at sony right now. To be safe, they should all ask for new credit cards. There are 70 million accounts. This is like an entire country being victim to identity theft. Scary stuff.